Less than a month before MH17 and just a few months after MH370, my husband took long haul return flights on Malaysian Airlines – we recall seeing Donetsk on the flight map and admiring Tehran as we flew over it in a very clear sky.
We had some real annoyances with the airline - complete inability to check in online, leading us to be checked in to separate sections of the aircraft (upstairs and downstairs!), friendly but somewhat clueless customer service over the phone etc. So we would grumble to each other - geez, what an airline, no wonder they lost an airplane (wrt MH370). It felt OK to whinge about the airline and even make jokes like ‘haha, I hope they don’t lose our plane’. I guess it felt fine to say it because statistically speaking, the odds of the same airline having two major incidents within the space of a few months are very low indeed. Guess I should have paid more attend to that Black Swan book a few years ago when I read it.
The bombing of a civilian aircraft (minding its own business at 30,000 feet) as collateral damage to a pointless conflict is chilling, to say the least. The stories of a 100 AIDS researchers/campaigners etc, the 80 children, the mangled bodies…nothing is comforting.
To add to the misery of the aircrash story, there is the relentless violence in Gaza in a conflict that seems as old as time itself. I refuse to expound on my views on the topic here but that the world is willing to look away while innocent children get caught in the crossfire makes me mad. What is everyone waiting for, where’s the intervention that is happily deployed when convenience strikes?
It has been a grim week in the world recently, hope the universe is planning on tilting the balance towards a bit of positivity.
Due to a recent ski injury on my left knee, I have had limited mobility for a few weeks now. I spent the first two weeks (which coincided with my birthday too) working from home, travelling by taxis if necessary and generally moping about my situation – I am embarrassed to admit that I whinged about having to cancel a couple of weekend getaways (talk about a first world problem).
Recently, I decided to stop cancelling trips and just go for some planned trips to Amsterdam and Vienna. I learnt to appreciate the wonderful infrastructure in the various airports and the Eurostar for wheelchair provision, ramps and faster processing of queues. I had never paid very much attention to these facilities until now, and I am very impressed.
I grew up in India where, it’s safe to generalise, accessibility and inclusion are NOT top of mind for the public or for planners. Broadly speaking, the culture allows people with disabilities to be marginalised; often, pity is the best reaction they can hope for, rather than respect. The infrastructure is not planned keeping in mind enablers for people with limited mobility, vision or hearing – good luck finding ramps in public spaces or beeping traffic lights in India. It is perhaps of this cultural context that I am always pleasantly stunned at the relative level of independence disabled people enjoy in this part of the world (I realise this may be a controversial statement to make, so I brace myself). For instance, before moving out of India, I would never thought possible for a blind person to navigate public transport independently, but TfL has a support system for this. While there is no denying that there is a long way to go, even in this part of the world, to fully include people with physical or other limitations, I just wanted to express appreciation for what I have experienced in these past few days in my temporary situation of limited mobility.
On the other hand, I have also seen the harsher side of living in a city always on the fast-track; as someone who always enjoyed the fast pace, I never fully understood the downside for those who cannot keep up. I got nearly mobbed by the rush hour crowd at Euston station because of my slow pace when I foolishly took a train to client offices before I was more healed. Shockingly, I also did not have anyone offer me a seat during the only tube ride I took in the last 6 weeks despite my very obvious and visible knee brace; it was only two stops so I did not bother creating a fuss either. At least this has taught me a lesson on being more empathetic in the future and to look up from my book/iPad/nap to notice someone who may need a seat more than I do.
I was never a serious blogger. I maintained a personal blog during university years for private ruminations and consumption only by close friends. I started this blog intending it to be a portal for more considered and thoughtful writing, but between such high expectations of myself and the lack of a made-up moniker, I soon got too self-conscious to ‘put myself out there’ so much with my writing – for that is exactly what writing is. Over the past few years, I became more and more a consumer of content, rather than a creator, only occasionally making my presence felt on Twitter. And it recently occurred to me that this truly bothers me – tweeting is not exercising my writing muscle, and 140 characters are not enough for my verbose self. So, even if at the risk of putting very mediocre writing out there, I shall write. Wish me luck.
I am currently in the midst of reading Prof Raghuram Rajan’s Fault Lines, an incisive analysis on the various forces that combined to create the perfect storm that was (and still is) the Global Financial Crisis. This happens to be a timely read as I contemplate the upcoming Global Leadership Summit, which will discuss the Future of Leadership: Beyond Villians, Heroes and Scapegoats. I am particularly looking forward to the panel discussion on ‘The Future of Financial Leadership’ – speakers include senior banking executives such as Tim Breedon and Alessandro Profumo, bigwigs in the regulatory space including Martin Wheatley and ex-central bankers such as Lucrezia Reichlin. I hope some of the following themes are brought up and discussed during the Summit:
The Role of Politics & Ideology in Economic Policy: In developing countries, it is explicitly acknowledged that politics play a major role in economic policy. This might be in the form of nationalised firms, particularly in infrastructure and utility sectors, or trade tariffs, subsidies or duty. These countries and their industries accordingly face an additional cost of capital in the form of ‘country risk premium’. However, the financial crisis was an example of how the economic policies in the West too are deeply entrenched in the politics of the respective countries. In the run up to the crisis, central banks and regulators made policies which synced with, rather than checked, the political agenda of the day, whether it was easy credit to ease the pains of unemployment or premium grading of sub-prime loan portfolios. The role of politics in ALL economics, irrespective of the stage of economic development of the countries, needs to be understood and discussed thoroughly.
Consumer Financial Literacy: Not to let the banking sector, regulators or the government off the hook, but there needs to be a discussion on addressing consumer behaviour, which is driven off some basic financial literacy. While central bankers expect that low interest rates stimulate increased consumption and decreased savings, nobody probably foresaw the circumstance which the mortgage crisis illuminated – not only were retail borrowers not saving enough, they were often borrowing over and over again against the same asset, based on the belief that property values would continue to appreciate as they always did. It is striking that five years into the crisis, there still is not a private or public body (of scale) looking into addressing the asymmetry of knowledge between the industry and the average consumer.
Incentives for the Financial Sector: It has become fashionable these days to focus on the top 1% of the finance sector and blame them for the woes of the wider public. Particularly in Europe, the lynching of bankers and their bonuses has been a relentless spectacle over the past few years, resulting in frankly impossible-to-implement policies such as caps on banker bonuses. However, it is time to investigate the broader context in which these actors played out their lives and ask whether anybody else in their situation would have done any better. Bankers, traders, hedge fund managers, everyone acted as per the theory of self-interest so well-espoused in economic theories, the broader result of which is supposed to be efficient markets and correct prices. For all the upside that professionals in this sector are exposed to, perhaps incentives and disincentives could be set so they feel the pain of the shareholders too. Such measures need to come not just in the form of increased regulation and reporting requirements (Basel III, ICBC etc), but also a fundamental shift in the industry’s culture and values, as reflected in its recruitment, training and progression.
I was recently travelling in Southern Africa. I was primarily there to attend a component of our MBA programme, called the Global Business Experiences. My article on this week in Johannesburg is published here on The Independent’s MBA Blog – the word limit gave me little room to gush over the whole experience but I hope to come back to the blog to elaborate further on the trip and my experience in the region!
I realised quite recently that I have been eerily quiet on this front about the fact that I have been on my MBA journey since last August, almost as if I am trying to avoid the topic. Which I am not, by any measure. It is just that the experience has been all-consuming and so involving, the way I have chosen to undertake it, that it has been hard for me to step away from it and state a few words about it. I still hope to do this over the next few weeks, particularly to address an area that I have discussed at length with various classmates, admits, potential applicants etc – Why do an MBA? Is it always sensible? Is it relevant anymore? And the most tricky question of all – is it a good investment of your time and money? But that’s for another day.
Before that, might I alert you to a venture that has been most interesting and novel at the same time – my most unusual summer internship, for which I have teamed with 5 of my MBA classmates and set up a full-time strategy consulting firm for the summer. This is a concept unique to London Business School, now in its 11th year, and it is an excellent training in entrepreneurship and consulting and everything in between – pitching, sales, negotiations, presentations, client management et al. Furthermore, it is not everyday that you get to add value to established businesses who have such excellent infrastructure within. Past teams have worked with awesome brands such as Johnson & Johnson, Roche, BP, Allianz, BT, LinkedIn, UBS, Virgin, Heinz, Hertz and many more. We have signed on interesting clients this year but we still have some capacity to fill for the rest of the summer so do look us up. Our projects tend to be priced between £15,000 – £50,000 – aka, we are a bunch of professionals with some formidable consulting and professional services experience within our group, not a student outfit looking to gain experience for free. I have to state this bluntly to ensure the discussion starts off on the right note :)
Here are some details:
Team Brochure: Here - note that we operate under the LBS brand and are well supported by the school and therefore benefit extensively from access to rich databases, alumni, faculty et al. We also receive some excellent advice and mentorship from a top-tier strategy consulting firm. Trust me, you would be paying significant premium for such resources at any other point of time. After all, we do call ourselves ‘Tomorrow’s Strategy Consultants, Today.
Website: http://summerconsultingteam.com/ (put up by yours truly, quick and dirty, in true start-up fashion, so do reserve your judgement :D)
Team Mascot/Maverick/Jester: Here - really, what else did you expect? :)
Do note that we don’t exclusively work on UK projects; we are able and willing to travel internationally for projects.